We are located in a friendly and welcoming community and, although this is a holiday destination, it's home to other people. As such we ask that you respect their privacy and their right to a peaceful existence! Specifically, between the hours of 10 PM and 8 AM noise should be kept to a minimum.
We understand that sometimes accidents happen! Should you break anything, please let us know immediately - if it's minor we usually won't charge. If it's a larger issue we would like to agree the cost with you before you leave to avoid any issues later. Thank you!
This is a smoke-free home, including the outside area surrounding the property. Please be aware we are in fire country!
We love animals but we chose to make this home pet-free during your stay. Thank you for your understanding.
For emergency services (ambulance, police, fire), call 911
Do not delay if you feel an emergency situation has arisen. State your location as 2355 Hidden Hills Rd in Ballard CA.
The closest hospital is Santa Ynez Valley Cottage Hospital, located 3 miles south on Alamo Pintado Rd.
In case of a fire
Do not attempt to re-enter the building until a Fire Officer states that it is safe to do so.
For emergency services, immediately call 911. Do not delay if you feel an emergency situation has arisen. Please contact us if needed once the proper authorities have been notified.